Effective Date: 08/21/2026
Last Updated: 08/21/2026
Sanchez Mendez Investment Group, LLC d/b/a Sanchez Mendez Asset Recovery Team (collectively refer as “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.mysurplusfund.com use our services, or communicate with us through our SMS messaging program.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
- Information We Collect
Depending on how you interact with us, we may collect:
- Name and contact information;
- Mailing address;
- Email address;
- Telephone or mobile phone number;
- Information you voluntarily provide through forms, inquiries, or communications;
- Information concerning your interactions with our website or services;
- IP address, browser type, device information, and other technical information;
- Information necessary to provide, administer, and improve our services.
We collect information directly from you, automatically through your use of our website, and, where permitted by applicable law, from other lawful sources.
- How We Use Your Information
We may use information we collect to:
- Provide and administer our services;
- Respond to inquiries and requests;
- Communicate with you regarding services or information you have requested;
- Send SMS messages when you have provided the required consent;
- Maintain and improve our website and services;
- Monitor and maintain the security of our systems;
- Prevent fraud, abuse, or unauthorized activity;
- Comply with applicable laws, regulations, and legal processes; and
- Carry out other purposes disclosed at the time information is collected or otherwise permitted by law.
- SMS Messaging Privacy
If you voluntarily provide your mobile telephone number and opt in to receive SMS messages from Sanchez Mendez Investment Group, LLC d/b/a Sanchez Mendez Asset Recovery Team, we may use your phone number to send the messages associated with the SMS program for which you provided consent.
We do not sell or rent your mobile telephone number or SMS opt-in information to third parties for their own marketing purposes.
SMS opt-in information and consent records will not be shared with third parties for their own promotional or marketing purposes, except where necessary to provide the messaging service, comply with applicable law, or as otherwise disclosed to you and permitted by law.
Message frequency may vary depending on your interactions with us and the SMS program.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message from us. After you send STOP, we may send one final message confirming your opt-out, and you will no longer receive SMS messages from that program unless you subsequently provide consent again.
For assistance, reply HELP or contact us using the information provided below.
- Consent and Opt-In
Where required by applicable law, we obtain consent before sending marketing or other applicable SMS communications.
Our SMS consent process may occur through our website form.
When you opt in, you agree to receive SMS messages from Sanchez Mendez Investment Group, LLC d/b/a Sanchez Mendez Asset Recovery Team at the mobile number you provide. Consent is not a condition of purchasing goods or services from us.
We maintain records of SMS consent and related information as reasonably necessary to administer the messaging program, demonstrate compliance, and respond to disputes or requests.
- How We Share Information
We may disclose information to:
- Service providers that perform services on our behalf;
- SMS and telecommunications providers necessary to deliver communications;
- Website hosting, technology, analytics, security, and customer-support providers;
- Professional advisers, including legal, accounting, and compliance providers;
- Government authorities or other parties when required by law or legal process; and
- Other parties when necessary to protect our rights, users, property, or the security of our services.
Service providers that process information on our behalf are authorized to use information only as necessary to provide the applicable services or as otherwise permitted by law.
We do not sell personal information for monetary consideration.
- Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
- Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and otherwise satisfy legitimate business or legal requirements.
SMS consent and opt-out records may be retained as necessary to document compliance and honor your communication preferences.
- Cookies and Online Tracking
Our website may use cookies, pixels, analytics tools, or similar technologies to operate the website, understand website usage, improve our services, and maintain security.
You may be able to control cookies through your browser or device settings. Certain website functions may not operate properly if cookies are disabled.
- Your Privacy Choices
Depending on your location and applicable law, you may have rights concerning your personal information, which may include the right to request access to, correction of, or deletion of certain information.
You may also have the right to opt out of certain uses or disclosures of personal information.
To submit a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.
- SMS Opt-Out
You may stop receiving SMS messages from us at any time by replying STOP.
You may also contact us at: jose@sanchezmendezgroup.com
Please note that opting out of marketing SMS messages does not necessarily prevent us from sending non-marketing communications where permitted or required by law.
- Children’s Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact us at the address below.
- Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of those third parties before providing them with personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.
If changes materially affect how we process personal information or SMS consent information, we will provide additional notice when required by applicable law.
- Contact Us
If you have questions about this Privacy Policy, our privacy practices, or our SMS program, please contact us:
Sanchez Mendez Investment Group, LLC
d/b/a Sanchez Mendez Asset Recovery Team
13499 Biscayne Blvd – Ste 106 J
Miami, FL 33181
jose@sanchezmendezgroup.com
786-266-9221
www.mysurplusfund.com
